{"comments":{},"bugs":{"2031562":{"comments":[{"bug_id":2031562,"attachment_id":9569593,"time":"2026-04-14T03:04:14Z","id":18011711,"raw_text":"To whom it may concern,\n\nThis submission serves to explain the reasons behind the delay in the WebTrust Assurance Reports for the Electronic Transactions Development Agency (ETDA) for the audit period from September 2024 to January 2025.\n\nAs per Mozilla's Root Store Policy requirements, we are obligated to submit the WebTrust Assurance Reports by the stipulated deadlines. However, due to unforeseen circumstances, we encountered delays in the audit process. Specifically, we faced challenges in finalizing our work within the expected timeline, as outlined in the explanatory letter from BDO Malaysia dated April 10, 2026.\n\nThe letter details that the delay was primarily due to the transition of our WebTrust Practitioner’s License from our previous entity to BDO, which required additional time to ensure compliance with quality standards and relevant professional obligations. We have made every effort to mitigate these delays and are committed to providing the necessary documentation as soon as possible.\n\nWe appreciate your understanding and are prepared to provide any further information or clarification you may require regarding this matter.\n\nThank you for your attention to this issue.\n\nBest regards,\nSurasak Sata\nETDA-THNRCA","collapsed":false,"text":"Created attachment 9569593\nBDO Malaysia - Explanatory Letter on Report Delay for ETDA(31Aug2025)v1.pdf\n\nTo whom it may concern,\n\nThis submission serves to explain the reasons behind the delay in the WebTrust Assurance Reports for the Electronic Transactions Development Agency (ETDA) for the audit period from September 2024 to January 2025.\n\nAs per Mozilla's Root Store Policy requirements, we are obligated to submit the WebTrust Assurance Reports by the stipulated deadlines. However, due to unforeseen circumstances, we encountered delays in the audit process. Specifically, we faced challenges in finalizing our work within the expected timeline, as outlined in the explanatory letter from BDO Malaysia dated April 10, 2026.\n\nThe letter details that the delay was primarily due to the transition of our WebTrust Practitioner’s License from our previous entity to BDO, which required additional time to ensure compliance with quality standards and relevant professional obligations. We have made every effort to mitigate these delays and are committed to providing the necessary documentation as soon as possible.\n\nWe appreciate your understanding and are prepared to provide any further information or clarification you may require regarding this matter.\n\nThank you for your attention to this issue.\n\nBest regards,\nSurasak Sata\nETDA-THNRCA","reactions":{},"creation_time":"2026-04-14T03:04:14Z","author":"surasak@etda.or.th","tags":[],"creator":"surasak@etda.or.th","count":0,"is_private":false},{"attachment_id":null,"bug_id":2031562,"id":18011797,"tags":[],"author":"surasak@etda.or.th","is_private":false,"raw_text":"Regrading CCADB Case 00003090\nWTCA - https://www.cpacanada.ca/webtrustseal?sealid=11965\nNS - https://www.cpacanada.ca/webtrustseal?sealid=11967\nSSLBR - https://www.cpacanada.ca/webtrustseal?sealid=11966","creation_time":"2026-04-14T05:14:50Z","reactions":{},"text":"Regrading CCADB Case 00003090\nWTCA - https://www.cpacanada.ca/webtrustseal?sealid=11965\nNS - https://www.cpacanada.ca/webtrustseal?sealid=11967\nSSLBR - https://www.cpacanada.ca/webtrustseal?sealid=11966","time":"2026-04-14T05:14:50Z","count":1,"creator":"surasak@etda.or.th","collapsed":false},{"is_private":false,"tags":[],"author":"incident-reporting@ccadb.org","text":"CCADB CA Owner ID is A002587.","reactions":{},"creation_time":"2026-04-15T03:06:10Z","raw_text":"CCADB CA Owner ID is A002587.","id":18014149,"bug_id":2031562,"attachment_id":null,"creator":"incident-reporting@ccadb.org","count":2,"collapsed":false,"time":"2026-04-15T03:06:10Z"}]}}}